Resolve Outlook Error 0x800ccc0D: The Server could not be found error.

Are you getting “The server could not be found. (Account:account name, POPserver:’mail’, Error Number: 0x800ccc0d).”? This error means that the host could not be found by the application. The mail server could not be located so the user fails to send or receive emails. MS Outlook is connected with a host (i.e. an email server) from where all the emails are retrieved and also composed mails are sent. Outlook Error 0x800ccc0D occurs when the mail server fails to connect with the email account configured in the email account setting of the Outlook.


To fix this error first of all user must make sure that they are connected to internet. Many of the time it has been seen that the user have illusion that they are connected with internet. Secondly verify that the email id mentioned in the Outlook email account setting is accessible through the ISP web address or not. Not its time to validate your email account configuration. Given below are the steps to correct the email account in Outlook:

  • Click on Tools menu and then click on Accounts in the listed items.

  • Internet Accounts dialog box will appear, goto Mail tab in the box.

  • All the created mail account will be listed there, select the one which is creating problem then click on Properties button.

  • My Email Account Properties dialog box will appear, goto Servers tab in the box.

  • Under Server Information section, verify whether the entered email in the Incoming mail (POP3) and Outgoing mail (SMTP) are correct or not. If any of them is wrong then correct it.

  • Click on Apply button then click OK and come out from it.

  • Restart the MS Outlook and check out the email, the problem will not occur again.

MS Outlook is widely used as email client cum personal information manager. This application provides facility to send and receive emails, manage informations like contacts, calendars, notes, journals, tasks, to do list, etc. This application is even preferred by most of corporate house.

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